Montgomery, AL Embraces Accessibility as a Key Government Priority

A SeamlessGov Case Study


"Accessibility is paramount for us here in the City of Montgomery, not because it's the law or because it's what we have to do. We want all our citizens to interact with their government and use the resources and services we put out. With SeamlessDocs and their incredible Support Team, we've been able to create accessible online forms, and we've had peace of mind knowing that what we post can be accessed by our full constituent body."
Kimberly Wright
Montgomery, AL

Population in Montgomery


Disability rate in Alabama



A glimpse into the other digital forms that are helping Montgomery become more accessible:

Request for Reasonable Accommodation

Montgomery offers an accessible Request for Reasonable Accommodation that makes it easier for citizens who need to make a request to do so at their own convenience, from the comfort of their homes on any browser or device. 

Once citizens submit the form, the City of Montgomery can easily keep track of the requests in an online database. The City no longer has to deal with paper submissions that get lost or contain errors or illegible handwriting. With the whole process automated, managing reasonable accommodation requests is more seamless than ever before.


Request for Reasonable Accommodations screen shot

Accessibility Complaint Form

Citizens are an essential source of information on which areas in the city need to be made more accessible. This digital Accessibility Complaint Form empowers Montgomery's constituents to have a voice in the rebuilding efforts. Through this form, citizens can provide a detailed explanation of an accessibility barrier or discrimination, and suggest a solution to the complaint.

This digital form helps the City keep track of accessibility issues identified by citizens, as well as which agencies have been contacted regarding the issue.


Accessibility Complaint Form