Free Ebook

10 Best Practices for Driving Constituent Engagement Through Digital Services

Lessons from hundreds of government technology engagements.
10 Best Practices for Driving Constituen Engagement through Digital Services Ebook Cover

For government agencies, there’s a common solution to the problems of cost overruns, low performance, and employee turnover. By focusing on improving the constituent experience, governments can solve their biggest issues.

The simplest and most affordable method for improving the constituent experience is transitioning manual processes into streamlined digital services. SeamlessDocs has worked on hundreds of these transitions, and we’ve learned a few things along the way.

We’ve compiled these lessons into 10 best practices regarding:

  • Design
  • Mobile responsiveness
  • Accessibility
  • Implementation
  • Adoption
  • And more

No matter how your agency or department calculates success, your KPIs can be improved by focusing on the constituent experience.

10 Best Practices for Driving Constituen Engagement through Digital Services Ebook Cover
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